FAQs
Frequently Asked Questions
Raxvo offers dog shampoos designed for regular pet grooming and cleaning. Each product page provides the available product details, ingredients, usage information, and other relevant specifications.
Choose a Raxvo dog shampoo based on your dog's grooming needs and the product information provided on its product page. Always review the ingredients and usage instructions before using a product on your pet.
You can select your preferred product, add it to your shopping cart, and proceed through checkout. Enter your shipping and payment information, review your order details, and complete the purchase.
Once your order has been shipped, you may receive a shipping confirmation containing tracking information. Use the provided tracking details to check the current status of your shipment.
Orders are processed within 1–2 business days. After dispatch, delivery takes an estimated 4–6 business days. Total estimated delivery time is 5–8 business days. Business days are Monday–Friday, excluding public holidays.
Tracking information can sometimes take time to update after a package enters the carrier's system. If your tracking information remains unchanged for an extended period, please contact Raxvo Customer Support with your order number.
We currently accept PayPal as our only payment method at checkout.
If you have questions about a product, order, delivery, tracking, return, or refund, you can contact Raxvo through the contact information provided on our website. Please include your order number when contacting us about an existing order so we can assist you more efficiently.
Business Information
- Raxvo
- Monday – Friday
- 9:00 AM – 5:00 PM (ET)
- support@raxvo.shop
- 1169 Brown Rd, Columbus, OH 43223, United States